Warranty
At Camadora, we are dedicated to providing you with high-quality plants and exceptional service. Please review our warranty policy below to understand the coverage and process:
6-Month Warranty:
· Coverage: We offer a 6-month warranty on our artificial plants, starting from the date of purchase.
Quality Assurance:
· Inspection: Each item undergoes thorough inspection to ensure it meets our quality standards before being shipped.
Warranty Process:
· Steps to Follow: If you encounter any issues with your purchase, please follow these steps:
1. Contact Us: Reach out to our customer support team within the 6-month warranty period.
2. Provide Evidence: Send photos or videos clearly showing the issue.
3. Describe the Issue: Provide a detailed description of the problem.
Resolution Options:
· Upon Review: Based on the information provided, we may offer one of the following resolutions:
o Compensation for minor issues.
o Return and replacement of the item.
o Full refund if the issue cannot be resolved.
Transportation Issues:
· Damage During Transport: If your item is damaged during transportation, please contact us within 14 days of receiving your order.
· Reattaching Parts: In cases where leaves have become detached during transport, you can easily reattach them using super glue.
Contact Us:
For warranty claims or any concerns, please reach out to our customer support team at contact@Camadora.com.
Thank you for choosing Camadora!